Brooks Ryan

Experience

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  Mindstrong Health

  Senior Product Manager
  • Developed and launched state-of-the-art digital mental health patient care solutions, leveraging machine learning technologies directly contributing to Sondermind's acquisition of Mindstrong
  • Collaborated closely with AI and Data Science teams to create innovative features that enabled clinical research, leading to published whitepapers and patents
  • Implemented A/B testing tools and strategy for mobile platforms, significantly reducing product development cycle times and improving OKRs
  • Launched the first external implementation of Apple Sensor Kit, enabling symptom severity prediction using AI techniques
  • Enhanced engineering output 4x by collaborating with CTO, Chief of Medicine, and SVP of Product, bringing data-driven insights and growth mindset culture to the engineering organization
  • Sep 2021 - Mar 2023
• 

  Rakuten

  Senior Product Manager
  • Led membership and global media/advertising teams at ShopStyle, Rakuten America's apparel and fashion search platform
  • Launched an AI-personalized fashion shopping feed, increasing d30-90 member retention by 60% and incremental revenue from members by 10% YoY
  • Quadrupled sign-up rate and doubled the number of members acquired by integrating Rakuten Rewards' sign-up bonus into the ShopStyle platform
  • Boosted engineering throughput 50% by overseeing product team reorganization into Agile objective-based pods
  • Sep 2018 - Mar 2021
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  Restoration Hardware

  Product Manager
  • Owned end to end ideation and execution for customer delivery and fulfillment experience
  • Reduced quarterly revenue deferral by 3% and lowered network-wide delivery times by 6%
  • Improved customer satisfaction scores by 11% by releasing real-time delivery ETA notifications
  • Spearheaded and implemented a nationwide initiative to align on third-party delivery provider KPIs, resulting in the consolidation of the delivery network and a 4% reduction in quarterly write-offs
  • Sep 2017 - Aug 2018
• 

  Restoration Hardware

  Associate Product Manager
  • Led 36 employee, 24/7/365 media monitoring, and data team based in Manila, Philippines
  • Led proof-of-concept and development of Elementum's graph platform
  • Conceived and launched deep learning neural network for real-time supply chain risk identification
  • Jul 2014 - Aug 2017